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support.poopies@24k.studioFrequently asked questions
How do I report something on the map?
Tap the + button on the map to drop a pin at your location. Hold the + button to pick a decoration first. Reports stay on the map until the community verifies or clears them.
How does verifying work?
Walk up to a pin someone else placed and confirm whether it's really there. Verifications from close by build your trust score. You can't verify your own reports.
What are coins and how do I earn them?
Coins fill up as you report, verify, and explore. You can also buy coin packs. Coins are spent in the store to decorate your reports. There's a daily limit on how fast free coins accrue.
What is Kids Mode?
A private, pretend sandbox for kids. Anything placed in Kids Mode stays on the device — it never touches the real map, the store, or the leaderboard. Exiting Kids Mode requires a grown-up.
How do I delete my account?
Open your Profile, go to the Account section, and tap Delete Account. This permanently removes your account and all associated data.
See also our Privacy Policy and Terms of Service.